Operations Support

POST LOCATION:

Magheralin, Northern Ireland

ACCOUNTABLE TO:

Operations Technical Specialist

LOOKING FOR:

Two Posts Available.

Leprino is looking for two Operations Support roles based at our Magheralin facility.

The Operations Support role will provide support for the Production, Processing and Whey teams by ensuring that operational data is effectively collated, reviewed, sense checked and reported. This will include Milk Intake, Ingredient Usage and Stock Reconciliations, as well as Production and Yield & Efficiency data.

The role holder will be expected to understand both the process and product specifications. In addition to collating and reporting information, this role will be expected to sense check and validate the data being collected, to directly investigate anomalies and inaccuracies with the Team Leaders and Co-ordinators to ensure accuracy, to identify and flag variances, exceptions and trends. Ensuring that reports and data analysis findings are sent out to the relevant stakeholders promptly to allow the data to be used effectively to support focus on key priorities and opportunities, and ensure timely corrective actions.

This role will also work with the Operations and Finance Teams to improve the effectiveness of data collection,n analysis and reporting, actively using tools like KPI database/MES enhance the quality and timeliness of variance, exception and trend information to the Operational Managers.

To apply for this role:
Please submit your CV by Thursday, 30th October 2025

Leprino is the world’s largest mozzarella producer. You will have the chance to be part of a global team of individuals passionate about producing and delivering high-quality products that help feed and nourish families around the world.

Our success is built on the dedication of our incredible employees, and we believe in sharing that success with you. Hiring great people who are in it for the long run is our goal. Your impact will be noticed and appreciated as you seek to further our company, our customers, and one another.

RESPONSIBILITIES AND MEASURES OF SUCCESS

Relationship Development

Develop strong and collaborative working relationships with Operations, Quality and Stores functions by supplying information and analysis to key stakeholders and input to problem-solving exercises.
Build and maintain strong relationships with the Site Management Team, establishing strong communication links and the accurate and timely provision of information, including trends and variances with insights to support the continuous improvement and process optimisation.
Develop relationships with key stakeholders to ensure that the data is accurately collated and reviewed, errors are corrected, variances are investigated, and detailed reports are provided to meet agreed deadlines.
Develop an open, approachable and professional relationship with employees. Have a significant on-floor presence in the production and processing areas and take an active interest in the department’s performance.
Develop a strong collaborative working relationship with key internal and external stakeholders in relation to ingredient supplies.

People/Team

Through a proactive approach, develop a solid understanding of the Business, including processes and products, to understand the numbers being collated and reported and to be able to actively and professionally provide both challenge and support to the Team to improve accuracy and timeliness of data reporting.
Engage at all levels within the business, and work collaboratively to investigate variances to support effective use of production information to drive improvement on a timely basis

Operational Excellence/Continuous Improvement

Own the integrity and accuracy of data reporting within the operational departments.
Review data generated by onsite reports, i.e. Yield and Efficiency Report, and provide an accurate and real-time synopsis of the data, highlighting key points of note to allow managers to make informed decisions relating to the production and processing parameters.
Provide analysis, trend information and insights for the Milk, Production, Processing Whey and Stores Managers so they can more effectively focus on the key issues and effectively drive corrective actions and improvement opportunities.
Manage supplies of ingredients from key suppliers to ensure that the plant operational efficiencies are maintained or enhanced whilst escalating issues with oversupply / high stock levels, along with the relevant recovery plan.
Manage transactions to suppliers and customers promptly, presenting accurate data in invoices and purchase orders.
Own the models and spreadsheets used and actively work with all stakeholders to continuously improve the efficiency, effectiveness and accuracy of data capture and analysis to drive timely corrective action and operational effectiveness
Promote the CI culture, actively participate in CI events to support business-led initiatives.
Facilitate the development and promotion of an open culture of pro-activity where people take pride and responsibility in what they do and feel a sense of involvement and self-worth.
Actively support increased understanding of key operational data (Yield and Efficiency, Max Capacity First Pass Good) within the wider operations and site Teams

Responsible Care

Promote and support the development of an effective and proactive safety culture on site, with the whole team working to identify and eliminate hazards.
Ensure that each improvement is appropriately assessed to consider Health, Safety, Environmental and Quality (SHEQ) factors by involving the necessary resources to complete risk assessments and safe systems of work.
Undertake any other duties as considered by the company to be within the scope of the role.

ESSENTIAL / DESIRABLE CRITERIA

CRITERIA	ESSENTIAL	DESIRABLE
Physical	No health issues are likely to preclude employment in the dairy industry
Qualifications and Training	A minimum if 4 GCSEs or equivalent (Grade C or above), including Mathematics and English.	A-Level Science minimum Grade C Understanding of hygienic food production.
Relevant Experience	Minimum of 6 months relevant work experience within production. Experience in handling ingredients in a fast-paced FCMG.	Experience gained within a dairy company.
Specialist Knowledge	Good experience of working to system standards for compliance. Good understanding and working knowledge of customer audits.	Experience in handling the flow of ingredients into a production environment. Experience in data analysis.
Skills and Abilities	Excellent communications and interpersonal skills. Strong analytical, organisational and planning skills with the ability to prioritise effectively. Able to work on own initiative. Ability to adopt a variety of approaches dependent upon the situation and context. Proficient in MS Office, databases and online resources. Excellent written and verbal communication and presentation skills, and the ability to communicate effectively with a wide range of people. Good influencing skills Strong people management skills, including the ability to coach and develop others.	Experience gained within a dairy company.
Qualities & Behaviours	Self motivated Proactive Assertive Teamwork orientated Approachable
Additional Requirements or Circumstances	Commitment and enthusiasm Flexibility to meet the needs of the role	Willingness to undertake further self-development.

PLEASE NOTE:
The selection panel reserves the right to enhance the criteria to support the shortlisting process.

To apply for this role, please submit your CV by Friday, 30th October 2025

Leprino is an equal opportunity employer.

Operations Support

Operations Support

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